Other Help

To find your product in your account (it is necessary to create an account first), you must first register it with the serial number you have received. The product will not be displayed without registration. The product can also be used without registering on our website. However, if you create an account and register your serial number via the “Software” menu, you will have access to the new version. You can then simply download it.

If you reactivate the plugin, the current settings of your projects will not be changed.

Questions and answers about the online-shop and orders

I accidentally entered the wrong payment method (numbers or article) when ordering - can I change the order?

You can not change the order, but you can simply make a new, corrected order and cancel the wrong order. Inform us by eMail (This email address is being protected from spambots. You need JavaScript enabled to view it.) which order you want to cancel.

Please do not take too much time for the cancellation request so that we can process the cancellation in a reasonable time.