Questions and answers about plug-in updates
When and why there will be updates of plug-ins?
An update usually includes enhancements and bug fixes.
We will always provide updates of our plug-ins when we added improvements or fixed bugs. However, we will not release a new update for every single fix, but collect a "reasonable" amount before a release.
Possibly an update may also include some features/enhancements.
An update gets always a new version number (e.g. change from 1.0.100 to 1.1.123).
Whether you have installed the latest version of a plug-in on your computer or not you have to check the version number which is displayed in the About dialog of the plug-in.
Will I get updates when I purchased a plug-in?
Yes! If you purchased a plug-in (e.g. AtomicReverb) and register the serial number on our website with your user account (you must have previously created a user account if necessary), you always have access to downloads of current versions and updates.
To load an update, login to our website and go to "My Software".
Where can I download updates?
Updates are available on our website.
You must log in as a user first, then select "My Software" and download the update.
If you haven't an account on our website, you can register for free.
If you have purchased software from us, you can use the product's serial number that you received when you purchase to register it on "My Software". This will enable you to download the latest versions and releases of the latest software.
How long can I get updates?
Updates can be downloaded without restriction - there are no time limits.
If we release a new major version which includes a lot of new features and improvements, this version may be chargeable - as this would be similar to a "new" product (In such cases there will be a low-cost upgrade for customers who own an older version of the plug-in).