Solve activation problems

Questions and answers about solving activation problems


Problems activating on Windows 7 64 bit 

If you receive the message "The service is currently unavailable. Please try again later", there is a problem with the connection to the activation server. In this case, proceed as follows:

Make sure that antivirus and firewall programs do not block Internet access and that you have a good connection to the Internet. Also, check to see if you have the latest operating system updates installed.

Check under "Control Panel -> Internet Options -> Advanced" that the option "Use TLS 1.1" is set under "Security". If the service is not available, try again after some time.


Problems Message "The service is currently unavailable" on Mac

If you receive the message "The service is currently unavailable. Please try again later", there is a problem with the connection to the activation server.

Make sure that antivirus and firewall programs do not block Internet access and that you have a good connection to the Internet. Also, check to see if you have the latest operating system updates installed.

Some DAW hosts do not allow access to the Internet, even if the firewall is not blocking. In this case, use other programs or DAWs to activate/ deactivate the plugin or use the alternative option to activate / deactivate via a "key file" via browser or email. You can do both via the registration dialog.


 

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